Technology Use
Virus Protection
Before coming to campus, ensure your computer is free of viruses and has current operating system updates and the latest antivirus and anti-malware definitions. Most computers come with a version of antivirus; Microsoft Defender is included on all Windows PCs, and macOS has native anti-malware tools. Third-party options exist for more robust protection, such as . Learn more about .
Accessing the Internet
The University's primary wireless network is eduroam. All campus buildings, including student residences, offer wireless internet access. Set up your device for eduroam access before you arrive on campus at /network/. This will save you time later and give you Wi-Fi access at any eduroam-enabled institution. If you need to configure your device after arriving on campus, choose “eduroam-setup” in the list of available wireless networks.
The Northwestern IT Knowledge Base offers instructions for setting up computers, tablets, and smartphones—as well as game systems, printers, and streaming media devices—to use on the internet. Additionally, cellular coverage is widely available on campus, and student residences are specially equipped to enhance the signals from cellular service providers. .
Responsible Network and Technology Use
It is every Northwestern student’s responsibility to use the University’s resources in a safe, secure, and legal way. Please review and abide by the University’s . The appropriate-use policy prohibits the use of the University network for illegal activities, such as copyright infringement, as well as, setting up devices and applications that can compromise the University network, including cryptocurrency mining, personal wireless networks and routers, and other network extensions. The Student Handbook goes into more detail on responsibilities for use of Northwestern networks and technology.
IT Support Options
- Use the for self-service answers to common questions
- Contact the IT Service Desk at 847-491-4357 (1-HELP).
- Email questions to consultant@northwestern.edu.
- Find IT events, tips, and news on .
- Learn more about at Northwestern.